Deloitte, NIC Build Ottawa E-Government Portal

[Ottawa, CANADA] Deloitte Consulting has been awarded the contract to
develop the new City of Ottawa’s comprehensive e-government portal.

The firm will join with National Information Consortium Company
Canada (NIC Canada), a wholly owned subsidiary of Deloitte
Consulting’s alliance collaborator, NIC, to build and manage the

The two partners will provide services and infrastructure required to
develop and maintain the e-government portal, while the new City of
Ottawa will retain ownership over, and control of, all data and
portal operations.

The new City of Ottawa is an amalgamation of 11 municipalities and the
Region of Ottawa-Carleton, slated to open its doors by January 2001.

The e-government enterprise portal will be a ‘one door’ Web-based
gateway providing convenient access to services such as event
calendars, permit filing, online retailing, facility reservations,
city news releases, licensing, and parking ticket payments.

The plan is to eventually make these services available through
library workstations and strategically located kiosks, as well as
over the phone using Interactive Voice Response technology.

“The City of Ottawa e-government portal will enable us to meet the
higher expectations of citizens and businesses in the Internet
economy,” said Louis Shallal, executive director of Information
Technology at the Region of Ottawa-Carleton.

“By leveraging technology to serve our citizens, Ottawa will create a
more efficient and responsive government that will ultimately lead to
higher civic satisfaction at a lower cost.”

The majority of the information and services on the portal will be
free to the public, although some services will involve a convenience
fee that will be used to fund the portal.

A third collaborator, Autodesk, will help to deliver certain map and
tabular information by integrating the portal with the City’s
Autodesk Municipal Products applications.

In addition, Deloitte and NIC plan to leverage components of the
comprehensive net-enabling software platform from iPlanet E-Commerce
Solutions, a Sun/Netscape alliance, to provide scalability and
performance for the portal.

“E-government is fast becoming a worldwide force of change,” said Lee
Tompkins, NIC Canada president. “Like Ottawa, governments around the
world are embracing e-government as a necessary step in advancing the
cause of citizen-centric government.”

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