Flying High On The Information Superhighway

In Seattle, many people see two major industries driving the economy: the Internet and Aviation. Boeing, the major player in the local aviation industry is proving that the two may not be unattached after all.

The Boeing Company recently released the newest version of, its secure e-business site on the World Wide Web.

The site, which Boeing launched in May 2000 as part of its global air transport solutions approach, provides a single source of online maintenance, engineering and flight operations data. With this latest release, users now can access fleet reliability statistics, product standards, a loadable software information site, and even more maintenance documents. contains 79,000 maintenance documents, airplane flight manuals, 5.6 million engineering and tooling drawings and access to the Boeing Web-based spare parts ordering system, the PART Page.

“It’s been only six weeks since our last release, and it’s a tribute to our e-Business team that we’re able to keep pushing forward with new content and capability on MyBoeingFleet,” said Barb Claitman, director, Boeing Commercial Aviation Services e-Business. “We recently held a global forum for users, and many told us that they have begun changing their business processes to take advantage of our online, always-available data.”

The quantity of online maintenance documents continues to increase. Now, operators can review online the configuration changes to recently delivered Boeing airplanes in their fleet. They also can use a quick reference tool with powerful text-searching capabilities to identify parts substitutions for Boeing-built avionics and electronics.

“Since launching the portal seven months ago, we’ve set up 9,500 accounts on, and the site receives more than 550 customer log-ins per day,” Claitman said. “There’s no shortage of innovative ideas for bringing new products online that make it easier for customers to do business with Boeing.”

The site is a part of the Boeing Partners Network, a collection of relevant sites and applications for Boeing’s associates.

“( is another example of the ongoing releases that Boeing is making in order to provide online a greater and greater quantity of information to our airline customers and partners,” says Bill Barker, Manager of the Partners Network.

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