[Calgary, CANADA] — Globel Direct,
inc. a Canadian provider of document and information outsourcing
solutions, and Payanybill, its
technology partner, are executing electronic bill presentment (EBP) for
Globel customers. Globel’s customer invoices will be posted for online
viewing, and customers will be notified electronically that they have
the option to view Globel invoices at the site.
Globel will make invoices available online to its customers as a
demonstration of its electronic bill presentment and payment (EBPP)
joint service initiative powered by Payanybill, an applications service
provider (ASP) that offers turnkey EBPP services to small and mid-tier
recurring billers.
This EBPP service allows Globel to move its document and information
outsourcing solutions services to the Internet, while at the same time
capitalizing on historical relationships with customers for whom Globel
currently produces over 1 million bills a month.
In January 1999, Jupiter Communications predicted that more than 15
million U.S. households would receive electronic bills by 2002. Killen &
Associates estimated that 60 billion repetitive bills are generated
annually worldwide. By 2005, one-third of all repetitive bills will be
presented through the Internet.
“To date, online billing has only about a 1% adoption rate, so the
opportunity to grow the market is huge for Globel, together with our
partner Payanybill,” said JR Richardson, president of Globel Direct,
inc.
Globel uses technologies in print, direct mail, telephony call centre
systems and through its New Media division, content development and
licensing for Internet presentation designed to enhance existing
relationships between clients and their customers.
Payanybill offers EBPP services in industries such as
telecommunications, utility, insurance, and financial services. Its
PABservicebureau service includes online bill design, e-mail
notification, bill presentment, payment processing, enrollment
marketing, and customer care. The Toronto-based company maintains
research, development, and sales offices in Toronto, Canada.
