It turns out all those nicely-formatted, computer-generated phone invoices we all get may not always be as accurate as they appear.
As Enterprise Mobile Today reports, Verizon agreed to pay $25 million to settle accusations that it over-charged consumers by millions of dollars over the past three years. The article also says the FCC is scrutinizing the billing practices of other wireless companies and the surprise charges the commission describes as “bill shock.”
Verizon Wireless has agreed to a landmark settlement with the Federal Communications Commission to resolve allegations that it bilked customers out of millions of dollars in accidental data charges over the past three years.
Under the agreement, Verizon has agreed to pay the government a $25 million settlement fee, a sum that FCC officials said is the largest the agency has ever secured through a consent decree.