When New York-based ActiveBuddy made it clear it reserved the right to enforce the controversial
patent covering instant messaging bots, the move trained a harsh spotlight
on the inner workings of the United States Patent and Trademark Office
ActiveBuddy was granted Patent No. 6,430,602, which covers the method and
system for interactively responding to instant messaging requests, but the
availability of several examples of prior art has not only poured cold water
on the company’s patent claims, it has turned the USPTO into the laughing stock of the
software developer community.
The USPTO, the Commerce Department-run agency tasked with handling all
trademark and patent filings, has long been ridiculed for issuing patents
that are either “too broad” or “just horribly bad,” in the words on one
intellectual property expert.
“Software patents — any patents for that matter — are a critical part of
our innovative society. People who are spending a lot of time and money
innovating need to know they are not going to be copied as soon as they get
into the marketplace. The problem we have, and it’s a big problem, is that
the right patents are not being issued,” said Thomas Colson, CEO and
president of IP.com, a company offering a
novel approach to protecting inventors.
Colson is quick to defend the process of applying for and securing patents.
In his mind, innovators and inventors who make big investments to develop
new things should have some form of protection. But he is equally harsh in
his criticisms of the USPTO, an agency he claims is “overworked and
overburdened” by the increased rate of patent claims.
In the software/technology field especially, patent claims are a dime a
dozen. In 1993, for instance, about 180,000 patent applications were filed
with the USPTO. This year, Colson estimates that more than 350,000
claims will be filed, a “mind boggling” increase for an office that has not
upgraded facilities to handle the upsurge in claims.
“Bad patents are what’s wrong and what needs to be fixed. Bad patents are
things that never should have been issued in the first place. The issue is,
how do you work within the laws to make sure that overly broad patents
aren’t being issued,” he argued.
At BustPatents, a site dedicated to
exposing what it calls the “patenting frenzy of the Internet,
bioinformatics, and electronic commerce,” the list of software patents that have
been invalidated either by the USPTO during a patent re-examination or by
the courts (in litigation) reads like a page out of Mad Magazine.
The San Francisco-based BustPatents, which acts as a legal resource for
software/technology patents, echoed Colson’s claim that the USPTO is
undermanned and overworked. “One of the reasons so many bad software
patents (are issued) is that patent examiners do not have enough time and
library resources to do their jobs,” BustPatents said, adding that “strained
conditions under which patent examiners do their jobs (lead to many patents
of questionable quality being issued).”
The ActiveBuddy patent is just one example. ActiveBuddy founder Tim Kay, who is listed as an inventor in the patent win,
had earlier claimed the company invented interactive agents (IM bots).
“Anybody using his or her own tools (to make bots) is obviously using our
technology without paying us to license the server, for example. We are a
startup company and we have to protect out future. That’s basically why we
secured this patent,” Kay said.
But botmakers laughed off Kay’s invention claim, arguing that if USPTO
examiners had simply done a Google query, the availability of prior art
would have been striking. In an e-mail exchange with
internetnews.com Jeff Bone said his former company, Activerse,
developed and released an IM bot development toolkit called DingBot SDK in
1997-1998, more than two years before ActiveBuddy’s initial patent filing.
“I was the CTO of Activerse during most of this period, and there’s
something particularly and personally galling about the egregious lack of
due diligence exercised by the PTO in granting ActiveBuddy’s patent,” Bone
IP.com’s Colson agreed that the availability of prior art should be the
first thing that patent examiners use to strike down applications. In order
for something to be patentable, three things have to exist, Colson
explained. “It has to be novel, it has to be useful and it has to be
non-obvious,” he said, noting that the majority of patent disputes surround
the contentious ‘non-obvious’ requirement.
‘Overworked and Underpaid’
“But, patent examiners at the USPTO are overworked and underpaid. And,
because of that, we are seeing some very bad and overly-broad patents being
issued. If you could do a turnover of every rock on the planet to find
prior art, I would say about 40-50 percent of all patents issues would be
overturned. That is obscenely high,” Colson said.
“If people spend a lot of money to get a patent, shouldn’t I have some sort
of protection? In a sense, I guess people should really be suing the patent
office for issuing patents that are utterly unenforceable,” said Colson, who
served as an IP lawyer for many years before taking the reins at Rochester,
To immediately clean things up at the USPTO, Colson recommends patent
examiners get more easy access to the right prior art. “If it’s true that
there is prior art that predates by more than a year of the date of filing,
that’s no use if the examiners don’t see it. “In the case of ActiveBuddy,
the world came together to find prior art but, in most cases, patent
disputes have only one plaintiff and one defendant.”
And because the average legal fees to attempt to enforce a patent is in the
range of $1.5 million, Colson said it is imperative that the government-run
USPTO can be relied upon to issue valid and enforceable patents.
“The only issue about patent infringement should be: did the person
infringe or not? Nothing else. But, you do have to worry about a lot more
because of the problems at the USPTO,” he added.
Reform is Coming
For its part, the USPTO has basically admitted operations are in a mess and
has embarked on an ambitious “21st Century Strategic Plan” to clean things
“The House and Senate Appropriations Committees’ reports for fiscal 2002
expressed dissatisfaction with past USPTO performance regarding key
components of USPTO operations: management of workload, patent quality,
patent and trademark pendency times, failure to improve retention and
productivity in the examiner workforce, the need for improved training, and
the need to invest in e-Government” according to the USPTO Web
“While the current processes have served us well, there are numerous
shortcomings that, if unchanged, will make it difficult to deliver the
quality patents and trademarks in a timely manner as needed to promote
expansion of business opportunities, stimulate research and development, and
expand American businesses globally. The new strategic plan will transform
the USPTO into quality driven, highly productive, and cost effective
organization,” it added.
In the meantime, Colson’s IP.com is moving full-steam ahead with plans to
build a repository to secure innovation and prior art claims. The company,
which launched in 2000 with $7 million in seed funding from Mellon Ventures
and Manning & Napier, provides a Web-based portal which allows users to
publish and authenticate inventions, in lieu of filing for patents.
“Basically, our authenticated system means the published work can be used to
either prevent patents from issuing or to defend yourself if you get sued by
someone with an overly broad patent,” he explained.
IP.com has already snagged big-name clients like Motorola
and Eastman Kodak
defensive publishing platform. Instead of patenting every aspect of its
daily inventions, the companies use the IP.com platform to publish prior
art. “They patent a lot but they also publish a lot and they publish with us
specifically so that patent examiners will find prior art before issuing
patents,” he said.
Private inventors can also post work for $155 per publication, Colson said,
boasting that IP.com has expanded its defensive publishing customer base to
250 corporate accounts in less than three years.
The company also authenticates private documents relating to intellectual
property claims. “It’s basically the same as defensive publishing, except
that this is not searchable or available to the public. It is to help
inventors prove they invented something at a certain time. And, the key is
that we safeguard and authenticate the documents in a rock-solid database,”
Full-fledged reform at the USPTO might be a full five years away, but in the
meantime the grumbles about incompetence in the process have reached a
crescendo. The controversy over ActiveBuddy’s patent is just the tip of
EDITOR’S NOTE: This report was modified from its original form to delete references to a cease and desist order from ActiveBuddy against an IM bot developer. ActiveBuddy said it had never sent a C&D notice related to its patent, describing the letter as a “complete fraud and fabrication.” The company said it was investigating the fake letter, which purports to have originated from ActiveBuddy’s mail server.