In its 2014 VoIP and UC Services and Subscribers report, Infonetics forecasts that by 2018, VoIP services revenue will hit $88 billion. In contrast, for 2013, Infonetics reported that the global market for VoIP services brought in $68 billion in revenue, an eight percent gain over 2012.
A number of drivers contribute to the continued growth of VoIP services and UC. One of them is subscriber growth.
Infonetics reported that the number of residential VoIP subscribers worldwide grew by eight percent in 2013, totaling 212 million consumers.