Wyndham Hotels and Resorts is dealing with itssecond hacking incident in as many years after someone broke into the company’s network and accessed customers’ payment card data.
The hotelier said the exposed data included cardholder names and numbers, expiration dates and other information that could be extracted from the credit or debit cards’ magnetic stripes. Fortunately, Social Security numbers, addresses and other key personal data were not available for the taking.
eSecurity Planet details this latest data breach and what Wyndham and others can do to better protect themselves from security breaches in the future.
In September 2008, Wyndham reported that hackers wormed their way into its computer systems, extracting data from several of its properties and creating a unique file containing payment card information of roughly 21,000 customers.
“We deeply regret that this incident occurred and are doing everything we can to notify our customers directly, to address and remedy the problem,” Wyndham said in an open letter to customers last month.
The company has also retained an investigative service provider to assess the problem and help implement improved security procedures at all Wyndham properties.