New York City-based Biztravel.com said it has begun offering
a new feature to reduce ticketing errors by writing tickets immediately upon
purchase.
Instead of performing QA (Quality Assurance) processing and writing tickets
in batches–often hours after a traveler assumes they have been purchased–Biztravel.com said it is now able to write tickets immediately.
By eliminating delays in processing and writing tickets, Biztravel.com said
it guarantees with greater certainty than ever before that a passenger
obtains the ticket price quoted at the time of purchase. Over 70 percent of
Biztravel.com’s orders are quality assurance checked and ticketed
immediately.
“Automatic ticketing provides a new level of security to weary road warriors
that tickets requested become tickets in hand,” said George Roukas, vice
president of product management and customer service.
The automatic ticketing system performs error checks as the passenger is
entering the information.
Biztravel.com maintains detailed travel profiles about each of its members and
automatically recommends travel itineraries to match stated preferences, such
as lowest price, closest to desired schedule, preferred carrier and the
desire to maximize frequent
flyer miles.