eRealty Cries Foul Over Realtors’ Rules

Independent realty Web site is crying foul over a new online listing policy issued by the National
Association of Realtors (NAR)

The Houston-based is objecting to an “opt out clause” in the policy that allows real estate agents to withhold their listings from real estate “Virtual Office Websites” (VOWs).

The policy governs the display of MLS
(Multiple Listing Service) information on the Internet and is set to take
affect by the end of the year.

Sites such as, get many of their listings from the local MLS (multiple listing service) database that is available to all licensed realtors. The new policy could mean a reduction of inventory for these firms in the near future.

“It’s clear that Cendant and REMAX [two large offline real estate firms] were lobbying for and got a tool to protect their financial interests, not the interests of their clients,” said Russell Capper, president and CEO of said.

MLS is a proprietary system that only registered real estate brokers are allowed to post to and search on. However, there is no restriction on sharing MLS data among licensed realtors via email, paper mail, or FAX. asserts the NAR, in treating the VOWs differently, is on the wrong side of the law.

“This is an anti-ecommerce position,” said Mark Hayden, director of marketing communications for

“NAR’s new VOW policy guarantees that more consumers will be able to access
more data over the web than ever before,” countered Steve Cook, a spokesman for NAR.

“I can’t think of another industry that is willing to put millions of assets for sale on the internet, and allow all its competing companies to share comprehensive data.”

In 2000 the Austin Board of Realtors went to court in an attempt to
restrict’s use of the MLS on the Web. But in March of that
year, a U.S. district court in Texas sided with “The court finds all these methods of distribution [email, FAX, paper, and Web] are equivalent,” wrote Judge James Nowlin.

Withholding a listing from a VOW requires the consent of the seller. All licensed agents get the MLS, and Hayden speculated that listings might come with special notes attached that prohibit display on certain Web sites.

He also said that the NAR, as the licensing and regulatory body for
realtors, could institute fines and other sanctions for non-compliance. But Cook said enforcement of the policy is up to local MLS database providers.

Cook also defended the policy as one that helps protect sellers’ privacy, while giving the data content providers, in this case the brokers, have a say
regarding where their listings are posted.

“I can’t think of another industry
where data content providers turn over their content for free and without
any controls over how the data is used,” he added.

Hayden said had not decided whether to challenge the new NAR policy in court.

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