this week signed a deal to begin re-marketing
the Keynote Systems Perspective service
for Web site performance measurement to its e-business and hosting customers
throughout North America.
IBM has been using Keynote’s service for its own Web site since 1996, and it
is currently using the service to optimize the Web site for the Sydney 2000
Olympic Games. IBM Web hosting customers include some of the world’s largest
companies, such as Victoria’s Secret and The New York Stock Exchange.
Financial arrangements between Keynote and IBM were not disclosed.
Keynote Perspective allows e-businesses to measure, assure and improve the
performance of their Web sites by reporting on how individual sites stack up
against their competitors in quality of service. Using the information
provided by Keynote, e-businesses can identify and correct performance
“As our customers face increasing competition on the Web, quality of service
is more critical than ever before,” said Rusine Mitchell-Sinclair, general
manager of managed e-business services at IBM Global Services, Americas.
“Keynote Perspective will
be a valuable addition to the services we already offer for e-business
IBM to Offer Keynote’s Site Performance Service