Collaborative enterprise software provider PeopleSoft Inc. today announced strong customer demand and industry endorsement of its Enterprise Service Automation (ESA) suite in Europe.
PeopleSoft 8 ESA, is a solution for service automation and works across the service process from services procurement, through project and resource management, to service delivery. It includes the following applications: Services Procurement, Resource Management, Contracts, Projects, Expenses, Mobile Time and Expense — Palm, Travel, Staffing Front Office, Pay/Bill Management, Workforce Analytics, and Financial Insight Analytics.
“Companies spend more than twice as much on services than they spend on any other category, including raw materials and operating goods — yet this spending is one of the largest uncontrolled costs in business. Controlling service spend requires a unique combination of human capital and financial management, and procurement expertise, says Guy Dubois, executive vice president, PeopleSoft International, in explaining the increased use of PeopleSoft 8 ESA,
Andrew Ball, research analyst at the independent analyst firm Frost & Sullivan, concurs: “Among enterprise software vendors, PeopleSoft ESA is the most advanced in the development of its software.”
The software is also receiving praise from both customers and implementation partners. Global security company, Securitas, invested in PeopleSoft’s ESA solution to manage its Security Services for use in supporting services management for customers, suppliers and employees.
Business At Work, a France-based Application Service Provider (ASP), chose PeopleSoft 8 ESA to provide a hosted solution to their customers for improving visibility and control over their professional services spending.
When selecting PeopleSoft early this year, Business At Work Chairman Frederic Garnier said, “Our main concerns focused on finding an application developed for the Web, functional coverage adapted to the sector of Professional Services, and a real presence at the European level.”
Strategic Consulting Partners also show a strong commitment to PeopleSoft 8 ESA. For example, PricewaterhouseCoopers and CAP Gemini Ernst & Young have begun implementing PeopleSoft 8 ESA solutions for their customers.
“We are working to help companies maximise the value from services, the largest uncontrolled cost most organisations face. We are looking forward to enabling more companies to gain visibility into and control over their services spend to maximize revenues,” says Jean Paul Schmidt, European Director EEA-ERP PeopleSoft, CAP Gemini Ernst & Young.
PeopleSoft 8 ESA is now used by more than 80 international customers Major wins for the company include: Wells Fargo, Federal Express, BEA Systems, HDR, Banco Santander Central Hispano SA, Securitas, Siemens Medical Systems, Cap Gemini Ernst & Young , Sybase, KPMG Consulting Inc., Rapidigm, Dynegy, Carreker, Business at Work, Remy, Randstad, and U.S. Nursing.
PeopleSoft was also awarded the Market Engineering Leadership Award by independent analyst firm Frost & Sullivan. It was honoured for its contribution to the services automation market.
