Toolwire Inc., an enterprise service provider of real-time collaboration services, announced Monday it has completed a merger with Logilent Learning Systems Inc., an IT service provider of live hands-on training in networking technologies.
Both companies are privately held and terms of the transaction were not disclosed. The company will continue to operate under the Toolwire name.
The merger combines Toolwire’s delivery of online instructor-led training labs, product demonstrations and live support for software companies, with Logilent LiveLabs, which dynamically allocates networking devices for live hands-on training labs to enterprises and learning organizations.
“Three major market factors are driving demand for our solutions: nobody wants to travel; organizations are looking to centralize, consolidate and optimize their infrastructure; and sales cycles are lengthening as more customers demand proof before buying technology,” said John Valencia, president and CEO of Toolwire.
Toolwire’s Application Conferencing offers the automatic delivery and management of hands-on experiences with software and networking technologies. It can be used as a component for customers to evaluate and consume technology products, and for enterprises to realize the value of IT investments. It is designed to reduce time and cost barriers associated with administering product training, customer evaluation and adoption, and complex issue resolution.
“Just as Web conferencing changed business communications, Application Conferencing promises a quantum improvement in the way companies deliver and manage hands-on experiences with technology products,” said Arthur R. Medici, chief operating officer of Toolwire, and former president and CEO of Logilent. “The combination of Toolwire and Logilent services supports the increasingly critical activity of closing sales and adequately servicing customers in today’s technology industry.”
Toolwire plans to leverage Logilent’s channel of leading learning organizations as well as the combined company’s installed base of large software and networking enterprises. It also plans to strengthen and establish key strategic partnerships in the Web conferencing and real-time collaboration markets.