Xevo Enhances Service Management Software

Xevo Corp, a Marlborough, Mass.-based developer of infrastructure software for service providers, yesterday released a new version of its XML-based service management solution, which is designed to provide efficient, reliable and automatic application provisioning, metering, packaging and subscriber/user management.

XevoWorks Release 2.3 aims to help service providers by enabling them to offer customers a robust provisioning platform, improved delegated administration control over their own hosted environment, self-registration and increased security. XevoWorks 2.3 also supports Microsoft Exchange Instant Messenger and SharePoint Team Services in addition to existing support of hosted Microsoft Exchange 2000 and other products within the Microsoft .NET family.

Specific new features in XevoWorks 2.3 include the following:

  • Enhanced Multi-Forest Support: XevoWorks
    2.3 supports any combination of singe or multi-forest
    deployment options while still giving the service provider a
    unified view of its hosting environment via centralized
    management and reporting capabilities.

  • Microsoft Exchange Prescriptive Architecture Guide (PAG:
    Compliance. Xevo said that is working closely with Microsoft to enables service
    providers to provision and manage a PAG-compliant deployment
    that conforms to Microsoft’s recommended Exchange hosting
    strategy, and keeps the service provider in step with leading
    Microsoft solutions such as .Net.

  • Delegated Administrator Improvements: These improvements are designed to give service
    providers substantial savings and higher levels of customer
    support by enabling their end-users to perform more
    administrative tasks while adhering to the policies
    established by the service provider. DA now supports the
    growing role of the reseller in the software-as-a-service
    value chain by enabling them to create, edit and manage their
    own customers and users.

  • Upgrade Offer Wizard: A service provider
    can up-sell their customers to additional services. For
    example, the service provider can offer an Instant Messaging
    upgrade to its basic Exchange offering and have XevoWorks
    automatically provision those users authorized for the

  • Microsoft Licensing Tiers:
    XevoWorks includes service models and provisioning
    capabilities to enable each of the Microsoft tiered offerings.
    In addition, XevoWorks allows service providers to develop
    customized offerings of Exchange based on the requirements of
    their end users.

  • Reporting Improvements: XevoWorks 2.3 offers service providers
    the capability to run an out-of-the-box Microsoft License
    Reconciliation Report that lets them report on Exchange SAL
    license usage per Microsoft requirements. In addition,
    XevoWorks 2.3 allows service providers to generate a
    Subscriber Billing Report that provides all required data when
    billing on a per-user-per-month basis.

  • Resource Management Improvements: XevoWorks 2.3 has expanded
    capabilities for intelligently managing both Exchange mail
    stores and mailboxes.

  • Prioritization of Provisioning Jobs: XevoWorks 2.3 extends to
    its service provider customers more robust job management
    capabilities for its provisioning system.

“XevoWorks 2.3 offers service providers the flexibility they need to continue to grow their software-as-a-service business. With enhancements to our multi-forest support and Delegated Administrator, our customers are able to provide a higher level of service differentiation and, extend to their customers more control over their accounts,” said Michael Dering, Xevo’s president and CEO.

Xevo is listed by ASPnews as a Top 30 Enabler.

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