160 articles written
Bob Woods
Popular
ActiveBuddy Retires SmarterChild on AIM
Instant-messaging (IM) bot developer ActiveBuddy Inc. has retired its...
Tech Firms’ CFOs Less Optimistic About Economy
Chief financial officers (CFOs) at high-tech firms are more...
Explore
Reuters Messaging Debuts
News, information and technology provider Reuters is rolling out its much-discussed Reuters Messaging (RM) , a secure, high-speed messaging service designed specifically for the global financial services industry.
The new enterprise IM (EIM) system...
ActiveBuddy Goes Wireless
ActiveBuddy Inc. is cutting the wires, so to speak, on interactive agents that are developed and deployed with its software.
The New York City and Sunnyvale, Calif.-based provider of software for developing and hosting interactive...
Microsoft IMs on Greenwich Time
At a busy Microsoft Exchange Conference 2002 (MEC) in Anaheim, Calif. this week, Microsoft Corp. officials rolled out a bevy of new products and features surrounding its .NET architecture, including new wireless messaging...
Yahoo Extends IM to the Enterprise
The link between enterprise instant messaging (IM) and public IM just got a lot stronger.
Yahoo Inc. has introduced Yahoo Messenger Enterprise Edition, a business-strength product that the company says provides security, administrative control...
Half of IM Users Accept Downloads
Security experts have warned that instant messaging (IM) can bring all kinds of security breeches into both the home and the enterprise. A new study from anti-virus software developer Central Command finally puts some...
IM Gaining Popularity in the Enterprise
Instant messaging (IM) -- whether it be in the form of enterprise IM (EIM) packages or one of the public IM networks -- is definitely making its presence known in corporations and organizations, according...
LivePerson Gets Into Cyber-Sales
It's like asking "Can I help you?" in cyberspace, but without all of that shoe leather use.
LivePerson (NASDAQ:LPSN), which develops software that makes real-time online customer interaction easier, announced the general availability of...
Using IM for Marketing
Instant messaging (IM) -- whether on the public or enterprise side -- is generally known for hooking up two people in a real-time conversation via the Internet or private network. What IM is not...
