Colin C. Haley

After three years of work, the World Wide Web Consortium (W3C) today issued a comprehensive set of principles detailing the architecture that makes the Web work well. The formal recommendation is important to software developers because it puts best practices in a single, coherent document that has been vetted by industry experts. The “Architecture of […]

As director of the Pew Internet & American Life Project, Lee Rainie has a unique perspective on the intersection of technology and society. His nonprofit research organization uses survey data to produce insightful reports examining the Internet’s effect on families, communities, work and home, daily life, education, health care, and civic and political life. Previously, […]

Extending a relationship that stretches to 1999, AT&T said it will continue providing networking services for Siemens under a four-year, $174 million contract renewal. AT&T is Siemens’ primary networking services provider in North and South America, Asia-Pacific, the Middle East, Africa and parts of Europe, running an IP Virtual Private Network . “This deal confirms […]

Vonage, a Voice over IP upstart, and Viseon , a videophone specialist, are partnering to put a face on broadband telephony, the companies announced today. Financial terms were not disclosed. The collaboration between the Edison, N.J., and Dallas companies will allow consumers and small businesses to make videophone calls anywhere in the world. The phones […]

Responding to demand, Qwest today announced a major expansion of its business Voice over IP service. The Denver telecom launched OneFlex in August and has since made it available in 26 cities. Today’s push brings more than 100 additional cities online, including Atlanta, Houston, Milwaukee and Tampa, the company said. Claire Mylott, a Qwest spokeswoman, […]

Cisco must give decision-makers a long term view of how networks will evolve in order to help them boost corporate productivity, CEO John Chambers said. That’s the message Chambers took from meetings with executives at dozens of U.S. companies — including the Big 3 automakers — as he looks to divine future network needs. “[The […]

Sprint has awarded wireless equipment contracts totaling $3 billion to Lucent , Motorola and Nortel to better compete in a sector reshaped by acquisitions and spectrum swaps. The multi-year renewals cover new switching and radio hardware and software for cell sites and deployment of Sprint’s Evolution-Data Optimized (EV-DO) wireless high-speed data network deployment. “While we […]

Adding another financial services giant to its customer list, IBM said it has won a seven-year IT outsourcing contract from banking firm Lloyds TSB worth nearly $971 million. Unlike the fickle PC business that IBM is maneuvering to exit, today’s deal requires a high degree of expertise and locks in revenues over several years. The […]

UPDATED: Cisco and Fujitsu will collaborate on high-end routers and other products for Japanese carriers and corporations moving to Internet Protocol systems, the companies announced. The alliance between the San Jose, Calif., industry leader and the Tokyo communications giant reflects the growing push for interoperability. It also underscores the growing importance of Asia for production, […]

Juniper announced the general availability of its TX Matrix platform today, as it looks for an edge in its ongoing battle with Cisco . The Sunnyvale, Calif., company’s offering allows service providers to link several Juniper T640 routers so they function like one unit delivering throughput of more than 3 billion packets per second. Susan […]

In a merger of business-to-business software makers, Selectica will buy I-many for $70 million cash, the companies announced this morning. The deal will merge Selectica’s software for managing complex pricing structures with I-many’s contract and regulatory compliance applications. Among the tasks handled by the melded offering will be: configuration, price execution, quote management, contract management, […]

To improve customer service and save money, BT is having Nortel bring Voice over IP to its U.K. call centers. The $5 million contract is one of the largest deployments of a VoIP-based “virtual contact center” in Europe, the companies said. When completed, it will serve nearly 10,000 agents across 124 sites. A spokesperson for […]