Seng Li Peng

The email is both a boon and bane, serving as a killer application not only for the normal business executives, but also for deviants such as virus/worm perpetuators. “According to the ICSA (International Computer Security Association), 87 percent of the viruses/worms are now from emails,” said Anthony Kuo, regional product manager, Asia region, global marketing, […]

Unlike viruses or worms where alerts are sent out by vendors to warn us, most of us do not even know that spyware (also known as “adware”) exists in our PCs. As its name suggests, we are not supposed to know. A home user in Singapore, who declined to be named, told asia.internet.com about his […]

By now, most of us would have been bombarded with the word ‘Web services’ in the media and in our discussions with vendors. Like with all new buzzwords, confusion surrounds the term and some are unclear as to what it is or what it can do. To show what Web services can do, Hewlett-Packard (HP) […]

More companies are looking to leverage mobile technology to enhance the lifestyles of Singaporeans. In January 2002, Jurong Point Shopping Center launched an opt-in permission marketing service using interactive Short Message Service (SMS) to enable shoppers to selectively receive electronic flyers and coupons from participating merchants via their mobile phones. As one in three Singaporeans […]

In a move to provide better and faster services to callers who want information on the 6-digit postal codes of any building name or street addresses in Singapore, the Singapore Post (SingPost) has launched an easy-to-use, automated speech-enabled ‘Postal Code Helpline’ system today. The 6-digit postal code was introduced nation-wide in 1995 to replace an […]

According to surveys conducted by the Infocomm Development Authority (IDA) of Singapore, it showed that broadband adoption within the business community in Singapore is widespread. “If we lag behind in the adoption of broadband, we risk lagging behind others in doing business in general. Adoption of broadband access is widespread at home as well, but […]

Many traditional companies in Asia are still skeptical about the Internet economy and are shunning online advertising. This skepticism is well-founded, considering how much bad news we have received on the dot.com bubble burst and content providers operating at a loss. Based on findings from research group IDC, online advertising in Asia Pacific (excluding Japan) […]

In today’s business environment where product quality can be easily duplicated and price wars are of no help in retaining customers, quality customer service is the most likely differentiator between a company and its competitors. This has led to a proliferation of customer relationship management products in the market in the last few years. And […]

In a world where vying for the consumer dollar becomes tougher each day and bottom line is everything, marketers are becoming more aggressive in their campaigns. They are also keeping a keen eye on what new, available channel they can utilize for their latest advertisement campaigns. It is no mystery that the best target for […]

In one of the reports written by The Boston Consulting Group (BCG) last year, it said that B2C revenues have more than doubled in 2000, accounting for US$6.8 billion across the region and it predicted that despite the dot-com failures, B2C markets in Asia-Pacific will still grow by more than 100 percent per year. But […]

It has been forecasted that by 2006, sales of digital camera will make up 63 percent of the US$9.9 billion camera market in the world. According to managing director for the Pacific & South Asia of Adobe, Craig Tegel, the proliferation of digital images have caused image management challenges for professionals and non-professionals (which consists […]

If Singapore wants to stay ahead in the IT realm, more has to be done. Neighboring country Taiwan is already renowned as a hardware powerhouse, being home to giants such as Acer and TSMC while Banglalore, India, has been hailed as the software powerhouse. Although Singapore has had the advantage of being a popular manufacturing […]