EnCompass Globalization Thursday launched its global Web services, a suite of e-business services
that were designed to enable U.S. companies to market their products and
services via the Internet to the Japanese market, which at the current time
is the largest foreign e-commerce market.
EnCompass’ suite of e-business services range from Web site localization
and systems internationalization, to Japanese payment solutions, order
processing, and customer relationship management. Additional e-commerce
services include Japanese Web site development, localization of an English
language site into Japanese, database integration and back-end support,
customer support call centers in Japan, site promotion in Japan, and
Japan-based order management and yen-based payment solutions.
According to International Data Corp., international markets will
account for 45 percent of total e-commerce revenues by 2002, and
specifically, Japanese business-to-consumer e-commerce is expected to total
$30 billion by 2003, with business-to-business e-commerce totaling nearly
$600 billion (stats from the Japanese Ministry of International Trade and
Industry). This international growth is attracting U.S. e-commerce
companies to international markets, particularly in Japan.
EnCompass currently localizes Web sites into many different languages, but
plans to initially offer turnkey market entry services for the Japanese
market.