Austin, TX-based pcOrder delivered its electronic commerce technology for Computer City Corporate Sales.
Computer City, with 96 retail locations in the U.S. and Canada, adopted
pcOrder’s e-commerce technology to bring a new level of customer service and
productivity to its sales force. Computer City’s Corporate Sales employees are “linked” to PCs in their offices, giving them the ability to provide
customized quotes, deliver real-time product information and offer pre-
negotiated pricing within 60 seconds, the company said.
In addition, Computer City’s retail sales force can access detailed
information on more than 50,000 products including color pictures and
technical specifications. The specialized software allows for “pricing alerts” which inform a salesperson when an out-of-stock product becomes available or when pricing reaches a specific level.
Jeff Bawol, Computer City’s vice president of corporate sales, said: “Our
customers will benefit from the immediate availability of accurate pricing,
inventory and configuration.”
Other pcOrder e-commerce clients include IBM and Hewlett-Packard. Computer
City is the first retailer to install the pcOrder e-commerce system. Financial terms were not disclosed.