In addition to hosting and managing the new site, which allows consumers to download ViewCast’s products that include streaming solutions, video distribution and video conferencing systems, Digital River is also providing transaction management, digital product fulfillment, fraud prevention, e-marketing and customer service.
“We are very pleased to be working with ViewCast,” says Jay Kerutis, Digital River’s president of Software and Digital Commerce Services.
“We can offer ViewCast e-commerce expertise and infrastructure to meet its e-business goals. ViewCast is also leveraging our e-marketing services to learn more about its existing customer base and implement targeted e-marketing campaigns,” he explains.
“We outsourced our e-commerce operations to Digital River because the company was able to help us meet the goals for our site,”
Says George Platt, CEO of ViewCast. “Digital River offers a broad range of services from site building and customer service to transaction management and digital product fulfillment.”
“By partnering with a single provider that offers a complete solution, we can increase our speed to market, improve our customer knowledge and ultimately grow our revenues,” he says.
ViewCast develops products and services that provide video networked solutions. Its products are designed to enable users to quickly get videos up and running, be they streaming videos, video conferencing systems, live webcasting, or video production systems.