Colin C. Haley

Higher marketing costs and dial-up subscriber losses hurt America Online’s fourth-quarter results, however, several trends suggest a gradual improvement this year, the ISP’s parent Time Warner said today. Revenue for the three months was $2.16 billion, down 7 percent over 2002. Operating income was $301 million, compared to a $33.1 billion loss for the same […]

Less than a year after its last technology upgrade, Fast Search & Transfer (FAST) Tuesday introduced a new enterprise search platform (ESP) to help companies retrieve and analyze information from many sources. The framework supports specialized applications for structured data, such as databases and XML, and unstructured data, which includes documents, e-mails, presentations and Web […]

Ahead of its ambitious launch of residential Voice over IP services this spring, AT&T is sending a message to the market that it hasn’t forgotten 911 services with the deal. The Morristown, N.J., carrier giant has teamed with Intrado , a software provider for emergency networks, to develop 911 calling features for the VoIP service. […]

EarthLink , which battles with telecoms, cable companies and other Internet service providers for customers, said the addition of 248,000 subscribers helped it notch a fourth-quarter profit. Among the additions, 108,000 were broadband subscribers, boosting its overall high-speed user base to 1.1 million. Dial-up customers dropped by 1.3 percent, as some moved to high-speed offerings […]

IT giant IBM will use technology from search specialist Endeca to help shoppers find notebooks, desktops, workstations and servers at Big Blue’s online store. Financial terms weren’t disclosed. The deal includes Endeca’s InFront offering which considers price, operating systems, model, weight and special features in sorting through offerings. InFront also generates customized promotions that are […]

Content delivery and hosting specialist Mirror Image Monday announced a new Web Computing suite of services for retail, advertising and software companies. The move reflects an evolution for content delivery networks (CDNs), which must increasingly offer more than just quick delivery of content and applications to their customers’ end users. The Woburn, Mass., company said […]

Moving work from the United States to countries where labor is cheaper isn’t new. Over the last 50 years, textile, automobile and steel manufacturers all shipped jobs overseas. Now, it’s IT’s turn. Call centers and assembly plants were first to go, but lately, software development hubs have begun popping up in China, India and other […]

America Online has settled a trademark lawsuit brought by Playboy Enterprises against the ISP’s Netscape subsidiary. “The terms are not being disclosed, but the settlement reached by the participants is mutually satisfactory,” an AOL spokesman told internetnews.com The action was first brought in 1999. Hugh Hefner’s adult entertainment empire claimed Netscape infringed and diluted its […]

Expanding business with an existing customer, Speedera has won a contract to boost the speed and performance of Fox Broadcasting Company’s Web site. Financial terms of the multi-year deal were not disclosed. Media and entertainment companies, which are increasingly using their Web sites to promote programming, run contests and gain viewer feedback, are a key […]

Bolstering its portfolio in a highly competitive sector, Dell today introduced two new networking switches in order to better compete with industry leaders Cisco and 3Com . The products — the PowerConnect 6024 and 6024F — can be used by small and medium businesses for core network elements, or by larger companies to aggregate multiple […]

IBM’s Global Services arm has won an IT outsourcing contract from Nokia worth $247 million over five years. Under terms of the deal, Big Blue will provide ‘pay per use’ PC help desk, call center and software support to the Helsinki, Finland, mobile phone giant. Additionally, 430 people from the Helsinki, Finland, mobile phone giant […]

America Online suffered a legal setback this week when an appeals court reinstated Playboy Enterprise’s trademark lawsuit against the ISP’s Netscape subsidiary. In an action first brought in 1999, Hugh Hefner’s adult entertainment empire claims Netscape infringed and diluted its trademark by presenting ads for rival companies when users entered “playboy” or “playmate” as keywords. […]