Dan Muse

NetLedger Inc., a San Mateo, Calif.-based Net-native ASP, today announced the release of Advanced Partner Center, a partner relationship management (PRM) module for NetSuite 8.6, which is designed to help small to mid-sized businesses better incorporate partners and resellers into their selling process. NetSuite offers Web site building, accounting, enterprise resource planning (ERP) and customer […]

Not a lot of pureplay enterprise ASPs have survived to see 2003. And of those that have survived, few are profitable. Surebridge Inc. can make that claim. Because it’s a privately held company, it’s not possible to know for certain, but Surebridge seemingly has avoided the financial roller coaster that competitors such as Corio and […]

If Web-based customer relationship management (CRM) service providers are small fish in a large, multi-billion dollar pond, they sure aren’t acting like it. Saying that it has removed the final objection enterprise customers might have to Net-native CRM services, UpShot Corp. today announced at DEMO 2003 in Scottsdale, Ariz. new features designed to allow companies […]

Salesforce.com continues to hammer away at the enterprise market. Today the San Francisco-based ASP that specializes in customer relationship management (CRM) services announced several enhancements aimed at large global businesses — the exact market that traditional CRM vendors such as Siebel and Peoplesoft claim would never use a Web-based product. Since last February’s introduction of […]

WebEx Communications Inc. , a collaboration infrastructure provider, seems to have no reason to be concerned that Microsoft recently bought its biggest rival (see Microsoft to Acquire PlaceWare). Yesterday the San Jose, Calif.-based company announced record results for both its fourth quarter and fiscal year, which ended December 31, 2002. For the quarter, revenues were […]

Looking to make it more efficient and cost-effective for service providers to offer messaging and collaboration services, Microsoft Corp. today announced the Solution for High Volume Exchange. The service is designed to a enable xSPs to offer consumers, professionals and small businesses Internet messaging services at, as the name implies, high-volume prices. Built on the […]

Web services are the consensus choice as the technology world’s next frontier, but how long it will take to reach and bring order to that uncharted territory is more debatable. The Web services industry is still immature, but that will change radically in the coming years going to Framingham, Mass.-based research firm IDC. In fact, […]

Enterprise ASP USi today announced that it now offers outsourced payroll and payroll taxes processing services. According to Chris Walker, vice president of communications at USi, the new services come as a result of USi’s merger with Interpath. Walker told ASPnews that integration with Interpath “has been completed on schedule and on budget.” Annapolis, Md.-based […]

About six months after acquiring Qwest CyberSolutions (QCS), enterprise ASP Corio Inc. appears to be reaping some financial rewards from its $15 million dollar purchase (see Corio Snaps Up Qwest’s ASP Business). San Carlos, Calif.-based Corio yesterday reported financial results for its fourth quarter (which ended Dec. 31, 2002). Total revenue for the quarter was […]

The acquisition trend in the ASP market continues. Vocus, a Lanham, Md.-based ASP that offers Web-based software for corporate communications management, today announced it has acquired Public Affairs Technologies Inc (PAT). Alexandria, Va.-based PAT offers services designed to help public relations and government relations agency track contacts, generate publicity, search editorial calendars, manage press clippings […]

Looking to combine the reporting features of its software product with the convenience of its ASP version, NetIQ today announced the release of WebTrends Reporting Series 6.0. The new series encompasses WebTrends Reporting Center 6.0, which is a software-based product, and WebTrends Reporting Service 6.0, which replaces the WebTrends Live hosted service in NetIQ’s Web […]

“The day in the sun is coming for ASPs,” predicts Greg Gianforte, CEO, chairman and founder of RightNow, an ASP that specializes in customer service and support. Gianforte has a unique view from which to make that pronouncement. Not only is the company rare because it just reported its 16th consecutive quarter of revenue growth […]