Dan Muse

Corio Inc. , an enterprise ASP that helped pioneer the concept of software as a service, yesterday announced that it will purchase the ASP assets of Qwest CyberSolutions LLC, a subsidiary of financially troubled Qwest Communications International Inc. (see Another Shoe Drops). Under terms of the agreement, QCS customers will receive service from Corio, but […]

Concur Technologies Inc. (Nasdaq: CNQR), a corporate expense management ASP and indepedent software vendor (ISV), yesterday announced that it has agreed to acquire privately held Captura Inc., a Kirkland, Wash.-based company that also provides hosted corporate expense management applications. According to Concur, the acquisition will strengthen its customer base, add incremental hosting expertise and introduce […]

The bloom is off the customer relationship management (CRM) rose — at least a little bit — according to Forrester Research. In CRM’s Future: Humble Growth Through 2007, the Cambridge, Mass.-based research firm reports that while the CRM market will drop 5.4 percent in 2002 to $42.8 billion, revenues will bounce back with an albeit […]

Managed services provider (MSP) InteQ says it is adding a financial services practice for the same reason people rob banks — it’s where the money is. The Bedford, Mass.-based company yesterday named James Rich as vice president of its newly formed Financial Services Practice. Rich will be responsible for developing and running the new business […]

Softricity Inc., an application deployment and management platform provider, announced today that it has completed a $14.6 million third round of venture funding, bringing its total funding to date to $40 million. Boston-based Softricity reports that the funding round was oversubscribed. “There was more money on the table our than maximum target,” said Harry Ruda […]

Adoption of the xSP model, the arrival of Web services and more cost-conscious customers will combine to drive the worldwide business process outsourcing (BPO) market past the trillion dollar mark, according to research firm IDC. According to IDC’s report Worldwide Business Process Outsourcing Forecast and Analysis, 2002-2006, the market is undergoing rapid transformation and spending […]

UpShot Corp., a Web-based customer relationship management (CRM) application provider, today announced that it has closed its latest round of financing with an additional $10 million. The company reports that it expects this funding to carry it to a cash-flow positive position. According to a company spokesman, the funding will be split equally between debt […]

In April, Apptix spun to life when its parent company Oslo, Norway-based TeleComputing decided its private-label hosted messaging and collaboration services would be better offered by a separate entry (see The Next Generation of ASPs). Today, less than four months later, the Sterling, Va.-based ASP announced that Microsoft Corp. has named it the winner of […]

Continuing its planned assault on the enterprise software market, Salesforce.com, a leader in online customer relationship management (CRM), will announce on Monday that Javelin Technologies Inc., an electronic trading technology company (and a wholly-owned subsidiary of NYFIX), has standardized on Salesforce.com Enterprise Edition. According to Salesforce.com (and other makers of Web-native CRM software) Javelin Technologies […]

Saying that the company “is at an inflection point,” NetLedger Inc. CEO and co-founder Evan Goldberg said yesterday that it’s time for the San Mateo-based Web-native ASP to get the word out about the company’s small business suite, which includes integrated accounting and Web site building tools. To help move NetLedger forward, former Oracle and […]

When it comes to customer relationship management (CRM) software, pureplay ASPs and telcos that butter their bread by providing an independent software vendor’s (ISV) application on a subscription basis hadn’t had much of an answer for the Web-native offerings of ASPs such as Salesforce.com, Salesnet and Upshot — companies that take a turnkey approach by […]

Looking to help enterprises provide their mobile workers with better access to Web-based applications, services and support, Jamcracker and GRIC Communications Inc. , will announce next week a strategic alliance to deliver GRIC’s Mobile Office services via the Jamcracker Enterprise portal platform. GRIC’s Mobile Office provides remote access and device connectivity services, regardless of the […]