Dan Muse

In a move that seems a bit of a departure given its recent aggressive push into the enterprise market, customer relationship management (CRM) ASP Salesforce.com will introduce on Monday Team Edition, a version of its popular Web-based service aimed at companies with between five and 50 employees as well as workgroups within larger enterprises. Cary […]

The managed service provider (MSP) industry hasn’t shaped up to be the market it once seemed destined to become (see MSPs Struggle to Find Niche). Rather MSPs are either focusing on speciality areas or becoming part of the consolidation trend. So it’s not surprising that the MSP Association, a nonprofit trade group formed a little […]

Interland Inc., an Atlanta-based Web hosting services provider that targets small and medium-size businesses (SMB), today announced the introduction of blueHALO (High Availability Load Optimizing), a network architecture for shared hosting. Interland said in a statement that the patent-pending technology will “revolutionize shared Web hosting, setting new standards for innovation, performance and value.” blueHALO took […]

While Web native customer relationship management (CRM) ASPs start to swim up channel in hopes of reaching enterprise customers typically served by large independent software vendors (ISVs) such as SAP, PeopleSoft and Siebel, NetLedger is happy to shoot for midrange customers in need of integrated software to manage their operation. Less than two weeks after […]

As Web-native customer relationship management (CRM) ASPs such as Salesforce.com start to take aim the enterprise, independent software vendor (ISV) SAP isn’t about to stand still. Today Walldorf, Germany-based SAP announced the launch of a new version of mySAP Customer Relationship Management (CRM), which the company describes as the first fully portal-based CRM product. The […]

Taking aim at the mid-size enterprise market currently controlled by Microsoft Great Plains, NetLedger Inc. today announced NetLedger Advanced Accounting. The San Mateo, Calif.-based maker of the Oracle Small Business Suite will market its new online accounting services to business with multi-national locations and complex warehousing and inventory management needs. Unlike its small business service, […]

PlaceWare Inc. has made its reputation — and its revenue — by offering hosted conferencing software. However, the Mountain View, Calif.-based ASP also wants to tap the market of customers that demand an on-site solution. To meet the demand, Placeware today announced PlaceWare Conference Center On-Site Solution, a managed, on-premise option. The move effectively turns […]

Surebridge Inc., a Lexington, Mass.-based enterprise ASP, reported it has achieved EBITDA (earnings before interest, taxes, depreciation and amortization) profitability in its second quarter and is now cash-flow positive. The company’s strategy, according its Vice President of Operations Joe Nicholson, is to deploy, host and manage enterprise resource planning (ERP) and customer relationship management (CRM) […]

In a move that promises to strengthen its hosted messaging and collaboration offerings, full-service enterprise ASP Agilera Inc. today announced that it has acquired United Messaging Inc., a Malvern, Penn.-based ASP that specializes in hosted Microsoft Exchange, Lotus Notes/Domino and other Internet-based messaging applications. The acquisition is a stock-only transaction and the combined company will […]

Ironic as it may seem, when it comes to providing system monitoring capabilites to their customers, management service providers (MSPs) and ASPs would rather keep the software of their own servers, according to infrastructure service provider BMC Software Inc. . To address that need, the Houston-based company will announce on Monday Patrol Express, an agentless […]

Two weeks after announcing that it was running out of cash, managed infrastructure provider and private-label ASP Interliant, Inc. on Monday announced that it and all of its U.S. subsidiaries had filed voluntary petitions for reorganization under Chapter 11 of the U.S. Bankruptcy Code. Interliant’s U.K. subsidiaries are not included in the filing and will […]

Veracicom, a New York-based ASP that offers small and medium-size enterprises access to off-the-shelf applications, will announce tomorrow that it plans to switch from Citrix’ Independent Computing Architecture (ICA) and MetaFrame technology to Internet infrastructure software from Tarantella Inc. . Veracicom’s president and founder Mike Hjorleifsson cited three reasons for the switch: Technology. Tarantella has […]