Jim Wagner

Middleware specialist IBM and voice routing software maker Genesys Telecommunications Laboratory are working on a joint product to make call centers more efficient. The self-service speech offering, available this summer, will allow customers to call and place an order, hear an inventory list or buy products without talking to a human or accessing a Web […]

A former senior vice president of business and strategy development at popular online financial site Edgar Online , filed suit against his former employers this week. A. Jason Sears is accusing the Norwalk, Conn., firm of violating Connecticut’s Whistleblower Act, along with three other charges. The former executive of the company is also seeking damages […]

It’s only been four months since Compuware launched the latest iteration of its application monitoring software — Vantage 9 — but officials released a point upgrade Monday to give IT managers a business perspective on the bandwidth consumed by a network. The Detroit-based software company’s Vantage 9.1 adds to the capabilities of 9.0 by drilling […]

This hasn’t been the best of weeks for enterprise software maker Computer Associates . The company saw the forced resignation of chairman and CEO Sanjay Kumar on the heels of the dismissal of nine employees amid an accounting scandal. After employees from the company’s finance and legal divisions were fired Monday, on Wednesday Kumar was […]

Elliot Noss, president and CEO of Canadian-based Tucows still sees a lot of activity in the Service Provider (xSP) industry, which is likely why he dipped into the company coffers to acquire software developer Boardtown Wednesday. The $4 million deal — $3 million in cash and $1 million in Tucows stock — is expected to […]

Browser software maker Opera has launched the latest version of its alternative to the Internet Explorer (IE) Web browser, which includes a new look along with Internet Relay Chat (IRC) and Rich Site Summary capabilities. For the first time, users of the Windows, Linux, Mac, FreeBSD and Solaris operating systems can download the Opera 7.5 […]

UPDATED: Wall Street reaction to the ouster of Computer Associates former chairman of the board and CEO Sanjay Kumar was mixed as the market closed Wednesday. CA’s new chairman of the board, Lewis Ranieri, announced on Wednesday morning the company’s decision to drop Kumar, who helmed the software giant through one of the biggest financial […]

Red Hat lawyers are looking for a way to get the Linux distributor’s copyright-themed case against the SCO Group back in the courts after a recent ruling put its legal fight on hold. Red Hat spokesperson Leigh Day told internetnews.com the company just wants to get resolution in the case in a timely manner, saying […]

Lindows, a Linux software maker and Microsoft antagonist, hopes to raise up to $57.5 million in a public offering of its stock, according to paperwork filed with the Securities and Exchange Commission. If the IPO is completed, the San Diego company would join Red Hat and VA Software among the few publicly traded Linux distributors. […]

One man’s work to bring a biological model to the computer world has, 34 years later, led to a 2003 Turing Award by the Association for Computing Machinery (ACM), officials announced Monday. Dr. Alan Kay will receive the “Nobel Prize of Computing” in a ceremony in June, as well as $100,000, for his pioneering work […]

Business activity monitoring (BAM) software maker Celequest on Monday introduced the latest version of its dashboard technology, featuring a real-time breakdown of the numbers for the people that need the information right away. Celequest 3.0 is an upgrade to the Redwood Shores, Calif., software company’s flagship product first introduced nearly a year ago, one of […]