Paul Nicholls

A recent study by Canada-based researchers Bristol Group found that encouraging customers to go online can lead to a decline in customer loyalty, referrals to friends and, over the long term, a decline in profits. The study concluded that retailers must develop online strategies that focus on more than just price, access to inventory, speed […]

Kasten Chase this week announced that it will refocus its wireless networking technology on its core business initiatives in the areas of Internet access and data security. At the same time, Springboard Wireless Networks, a wholly owned subsidiary of Kasten Chase, announced that it plans to license its wireless Data Communications System (DCS) for Communications-Based […]

UUNET this week launched Canada-wide business-class ADSL Internet access services through the release of UUlink ADSL. UUlink ADSL operates at speeds of up to 2.2 Megabits per second downstream (receiving data) and 640 Kilobits per second upstream (sending data). Beginning with widespread availability throughout Ontario and Quebec, the service provides economical, higher-bandwidth Internet access to […]

Rogers Communications and Le Groupe Vidéotron Monday agreed to merge through a share exchange, a move which has significant implications for the ADSL and cable market. With estimated revenue and operating income for fiscal 2000 of $4.4 billion and $1.2 billion respectively, the new entity will enjoy considerable financial flexibility. The transaction will also result […]

Cadillac Fairview and Bell Nexxia formed an agreement this week to provide 46 malls in Canada with next generation Internet Protocol virtual private network (IP VPN) services. The four year deal represents an investment of over $30 million in infrastructure by Cadillac Fairview. The Bell Nexxia IP VPN solution will give retailers in Cadillac Fairview’s […]

Bell Canada and Lycos Inc. Wednesday created a new Internet company, Sympatico-Lycos, that will provide Canadians with expanded Internet resources for the business-to-consumer marketplace. As part of the agreement, Bell Canada will invest Cdn$37 million (U.S. $25 million) to form with Lycos Inc. (LCOS) a new company named Sympatico-Lycos, majority owned by Bell. Separately, Bell […]

AT&T Canada has activated an additional 4,146 kilometer segment of its national broadband fiber optic network. This most recent segment to be activated includes two fiber optic rings. The first is a 1,664 kilometer ring connecting Calgary, Edmonton, and Winnipeg. The second connects Winnipeg, Chicago, Detroit, and Toronto over 2,482 kilometers. The rings were completed […]

NorstarMall.ca, a division of SKG Interactive, has entered into a strategic partnership with MobileQ.com to develop the NorstarMall.ca online shopping venue on a wireless platform. Under the terms of the agreement, NorstarMall.ca and MobileQ will jointly develop a wireless enabled version of NorstarMall.ca, on MobileQ’s XMLEdge software platform. The wireless version of NorstarMall.ca will be […]

Nielsen Media Research and NetRatings Wednesday announced plans to begin Internet audience measurement in Canada. The Canadian research panel recruitment is scheduled to begin immediately with plans to release data by the end of the second quarter. Initially data will be gathered from a 5,000-person panel, with plans to double the panel size to 10,000 […]

E-commerce solution company Basis100 and E*TRADE Canada have established a strategic alliance allowing consumers to apply for mortgages on the E*TRADE Canada site. The agreement integrates Basis100’s Online Mortgage Explorer (OME) software into the E*TRADE Canada Web site. The new Internet service will be promoted as E*TRADE Canada Mortgage Explorer. The new service will allow […]

Investment.com has introduced Investment.com Anywhere, providing wireless access to its range of investment tools and resources. The new service allows Investment.com users to check the status of their investments and conduct online investment transactions away from their desktop computers. The site provides investors with information they need to research investment options, conduct transactions, and track […]