The maker of BlackBerry handhelds announced Tuesday it is building up its repertoire of enterprise-focused instant messaging (IM) clients.
Waterloo, Ontario-based Research In Motion (RIM)
said it has signed contracts to support IM
products from IBM, Microsoftand
Novell.
RIM already supports consumer versions from Yahoo
and is looking to rekindle a partnership with AOL
after the companies parted ways two years ago.
Instant messaging is a quick riser in inter-office communication,
according to IT research firm Radicati Group.
Estimates suggest the IM
market worldwide will grow from $131 million in 2004 to $413 million by
2008. However, security concerns have recently plagued the IM marketplace, and RIM said its philosophy is to work
with the various vendors to augment a corporation’s messaging
infrastructure.
For its contract with Microsoft, RIM said its BlackBerry subscribers
can now connect with Microsoft Office Live Communications Server 2005
and BlackBerry Enterprise Server. RIM said it is also working to develop
a Live Communications Server Client for BlackBerry that links mobile
users via the Microsoft backend software. RIM said it hopes to have the
product ready by the end of the year, with a trial in September.
Novell’s GroupWise Messenger software will now also connect to
BlackBerry devices, allowing the mobile platform to take advantage of
Novell’s multi-OS compatibilities, the company said. Novell said RIM
customers can run its software, which is part of the Novell GroupWise 6.5 Collaboration Suite, on Linux, Windows or Novell NetWare. No
date was set for Novell’s release.
IBM is also playing the RIM game; the company said it is making its Lotus Instant Messaging and Web Conferencing available to the push-based BlackBerry wireless platform.
Lotus Instant Messaging for BlackBerry will also let system
administrators follow a server-based audit trail of messages, which
could be valuable for organizations working with government requirements
like Sarbanes-Oxleyor HIPAA. IBM
said Lotus Instant Messaging for BlackBerry is expected to be available
later this year.
Overall, RIM is seeing a new wave of interest in its BlackBerry
platform. Mobile software vendor Handango reported today that software
sales for BlackBerry are up 1,201 percent over the same quarter last
year and 64 percent over the fourth quarter of 2004.
The company also said the conversion rate for BlackBerry customers is
69 percent higher than palmOne customers so far this year and the number
of third-party BlackBerry applications has grown an average of 41
percent from the first quarter of 2004 to the same quarter this year.