German news magazine Focus
Online is launching a Unified Messaging Service (UMS) with Canbox
Communications GmbH.
The service offers a free, central communication control can be set up under the magazine’s
online service. Users are given a telephone number and email address
with fax facility, Web-based telephone answering service, and a quota of SMS messages. Electronic news can then be called up and
answered independent of location.
The service offers an extensive variety of additional functions such as
e-mail administration and personal mail filters. The premium service
allows letters and faxes to be sent and received,
voicemailing and notification of all in-coming news items by means of
SMS via a mobile telephone.
The UMS support function will be undertaken by the Interactive
Communication Service (ICS) of the Media Service Group AG. Queries can
be submitted and answered by e-mail, creating
a new, low-cost way of serving clients’ needs.
Canbox, a subsidiary of the Oldenburg
Media Service Group AG, is to develop and operate the technological
platform for the UMS.
The head of ICS, Gerhard Fründt, testifies to a positive customer
response to this speedy and personal service, adding that swiftness
of service is crucial in the Internet sector.
Focus Online is the largest online news agency in Germany according to
the independent circulation controller IVW.