[Montreal, CANADA] Worldwideassist.com, a Web-enabled customer sales and
service provider, is opening it’s doors for business this week.
“We urge all e-business managers to try our demo at
http://www.Worldwideassist.com. Our people are the difference,” said
one of Worldwideassist’s customer care representatives between calls.
Strategically located in Montreal, the company helps insure that
e-businesses reach their e-commerce objectives by offering live
interactive customer care management solutions through multi-channel
and multi-lingual services 24x7x365. Their mission is to help medium
to large businesses become more profitable by building sales and
customer loyalty by exceeding the customers’ expectations.
Worldwideassist.com, the first to select Vocalcom’s Hermes Pro
Customer Interaction Software, provides Live Voice over the Internet,
Live Chat/Co-browse, Web Call Back and e-mail Customer Sales and
Service through inbound and outbound channels.
“This allows you to communicate effectively, continuously, and
globally on the Web with the all important added human touch,” said
Johnny Deluca, senior vice resident.
“We add value to any brand we protect.”
Worldwideassist.com aims at excellence in Customer Care and believes
that it is esentially about people. Guided by a seasoned management
team, its highly trained CCR’s (Customer Care Representatives) are
skilled at adding to the shopping cart as well as satisfying the many
issues for which they are needed.
According to Michelle DuBois, vice president for sales and
marketing, “We know where the e-customer is going and take them right
Worldwideassist.com provides e-businesses with a range of
technologies and professional services, including certified in-house
training and development for customers’ employees, professional
consulting services, and a turnkey Customer Relation Management ASP