E-mail marketing software company Socketware Inc. and Brightware Inc., a supplier of customer
assistance software, formed an alliance to jointly promote each other’s
products and deliver an end-to-end e-mail marketing and customer service
“This alliance with Brightware gives our customers the opportunity to marry
the most advanced e-mail marketing software with the leading e-mail
management and automation application,” said Michael Pridemore, chief executive officer of
Socketware’s e-mail marketing software, Accucast Enterprise, features unlimited
scaleability, cross-platform architecture and a set of customization and
Brightware’s eCustomer Assistance applications offer Web self-service and
e-mail management, workflow and automation.
complement Accucast by helping companies manage and rapidly answer high
volumes of customer inquiries
generated by e-mail marketing campaigns.