Dan Muse

Xevo, a Marlborough, Mass-based service management provider, today announced that CyberRoute, a Dutch ASP will use XevoWorks to automate its applications subscriber management. XevoWorks is an XML-based service management solution that is designed to provide automatic application provisioning, metering and packaging that helps service providers accelerate revenue streams, lower costs and reduce staffing requirements when […]

Trellix announced yesterday that domain registration provider Domain Direct will use its private-label Web site building platform. A division of Tucows , Domain Direct will offer Trellix Web Express (under the Domain Direct brand) to its small business and consumer customers. The announcement caps a busy week for Concord, Mass.-based Trellix. On Monday, it announced […]

Looking to tap the market of small to medium-size businesses (SMB) that need to develop a Web presence, but lack the time and expertise to do it themselves, ASP Interliant today announced that it will use the Trellix Web Express environment to offer private-label Web site publishing tools its customers. The delivery is a two-tier […]

The terms “hosted applications” and “software as a service” typically conjure up images of IT managers looking for ways to outsource applications and applications management to improve efficiency and lower expenses. While enterprise software may be critical for the long-term success of hosted software, for application infrastructure provider Exent Technologies and broadband service provider Bell […]

Calling it a natural evolution, ASP Industry Consortium (ASPIC) chairman Paula Hunter announced today that the Wakefield, Mass.-based group that helped define the ASP industry will be acquired by Computing Technology Industry Association (CompTIA). Hunter told ASPnews that the reason for the decision lies in the difference between an advocacy group and a full-fledged trade […]

In a move designed to boost the still-nascent ASP industry, Microsoft has updated its Service Provider License Program (SPLA) to reduce software licenses fees and provide more stability in its fixed pricing policy. The change has the potential to help ASPs in one of two ways: They can either lower their fees to better attract […]

Citing a goal of reaching profitability by September 2002 and pointing to strong sales among ASP customers, Concur , a corporate expense management ASP and independent software vendor (ISV), reported fourth quarter revenue of $10.8 million. Concur’s revenue for the period that ended on September 30, 2001 was up 31 percent over the same quarter […]

BMC Software , an infrastructure independent software vendor (ISV), today announced GuardianAngel, a subscription-based service monitoring product aimed at service providers. GuardianAngel is designed to allow managed service providers (MSPs), ASPs, consulting companies and other service providers to offer a multi-tenant-aware hosted service that remotely monitors quality of service. Delivered as subscription service with no […]

Abridean, a Halifax-Nova Scotia-based provider of application provisioning and management services, announced today that AbrideanProvisor 2.0 is now available. The AbrideanProvisor platform is designed to automate and simplify provisioning hosted applications offered by ASPs, other services providers and enterprises. Based on an XML architecture, AbrideanProvisor is extensible and integrates with other component in the data […]

Aspective, a European eBusiness solution provider, today announced that it has acquired Dataroam, a U.K wireless ASP that offers mobile workforce management software. Ewald Weizenbauer, vice president and general manager of mBusiness at Aspective, told ASPnews that based on research and feedback from customers, workforce management software is an important category for wireless ASPs. He […]

CyberShift, a Parsippany, N.J.-based ASP, announced today that it has signed a contract to provide hosted workplace mangement software to the New York City Board of Education (NYCBOE). The school board estimates that the integrated time and attendance solution will result in a $10 million a year savings. According to CyberShift, its ASP-delivered services will […]

Selling service-management software to ASPs is tricky business. ASPs can benefit from billing, provisioning, metering and SLA monitoring solutions. The problem? “Many ASPs are struggling,”Summit Strategies analyst Amy Levy told ASPnews. “It’s two messy industries colliding.” Levy is the author of ASP Service Management: What a Tangled Web We Weave, a 70-page report released by […]