InternetNews Staff

Eyretel, a supplier of customer contact recording and analysis solutions, has applied its expertise to call centers with a product that enables management to analyze recordings of customer calls through natural language speech recognition technology. Used in conjunction with Eyretel’s Replay Studio, the company’s customer contact analysis product, the speech recognition component ensures that appropriate […]

Palm Inc., in another move to attract enterprise customers, said Monday that it is offering fee software to those who purchase a 802.11b wireless local area network (WLAN) module for its handheld devices. Specifically, the company said it was teaming with Intel subsidiary Xircom and a handful of other vendors. It said that those who […]

Seattle-based Internet security provider WatchGuard Technologies Inc. reshuffled its management Monday, promoting President Jim Cady to the chief executive position and adding Jean Nassar as senior vice president of marketing and Christine McClure as senior director of LiveSecurity Services. Christopher Slatt will continue to serve as chairman of WatchGuard, and will focus on the company’s […]

Avnet Enterprise Solutions, an IT infrastructure architect, Monday unveiled Storage Maximizer, a unique just-in-time program designed to help companies manage the entire lifecycle of their dynamic enterprise storage environment. Storage Maximizer enables companies to acquire storage capacity as business needs evolve, while maintaining a predictable monthly payment, officials said. Using lifecycle management, Avnet Enterprise Solutions’ […]

Compaq Computer Corp. , IBM , LSI Logic , Maxtor and Seagate today announced the Serial Attached SCSI Working Group, as an independent, open, industry consortium to develop a new interconnect specification for SCSI. The mission of the Serial Attached SCSI Working Group is to lead the industry in defining a new serial point-to-point enterprise […]

Overland Data Inc. , a market leader in both enterprise class and mid-range tape automation solutions, has announced dual-path capability for its embedded Fibre Channel Neo series automated tape libraries. Overland’s LXN2000 and LXN4000 Neo series tape libraries lead the industry in delivering the highest possible availability through their non-stop operation features. In a modularly […]

Fujitsu Softek today announced that its Softek TDMF Open Systems and Mainframe Edition data replication and migration software will be used to assist Hewlett-Packard Co. customers in migrating their business-critical data — outage-free — onto new HP storage systems. The worldwide licensing agreement calls for Fujitsu Softek to provide software and training to HP’s services […]

By @NY Staff Online investment information provider Multex.com, Inc. announced Monday it would expand its deal with Merrill Lynch HSBC to power the launch of a new investment research service in London. As part of the deal, Multex will provide Web hosting and power the real-time delivery of Merrill Lynch and HSBC research to English-speaking […]

Veritas Software Corp. today unveiled its next-generation clustering software technology, Veritas Cluster Server 2.0, with new workload management features designed to reduce the cost and complexity of deploying and managing large clusters of servers. Supporting the industry’s widest array of operating systems and hardware platforms, Veritas Cluster Server 2.0 enables organizations to efficiently manage the […]

Quantum Corp. , a provider of data protection and network storage systems, today announced that it has integrated OTG Software’s DiskXtender data aggregation software into its Snap Server line of Network Attached Storage (NAS) appliances. The new product, called Snap Server DiskXtender Appliance Edition (DX AE), offers customers a simple, cost-effective package for managing data […]

Atempo Inc. (formerly Quadratec Software) today announced that Rackspace Managed Hosting, a leading provider of managed hosting services, has selected the Time Navigator backup and restore platform to provide value-added backup services to its customers around the world. Specifically designed for corporate data centers and service providers, Time Navigator enables service providers to offer new […]

Customer relationship management (CRM) software maker Applix has released versions of its product in Japanese, Korean and Chinese to serve companies that are based in, or have significant operations, in Asia. The Westborough, Mass., company already provides the application suite, known as iCRM, in English, French and German. “A multi-lingual infrastructure improves productivity and system […]