Natasha Gray

Texas-based EDS and Q4i, a provider of technology solutions for the financial services industry, today announced a five-year, $15 million agreement for EDS to provide Q4i with a full suite of web hosting and managed storage services. Under terms of the agreement, EDS will host Q4i’s Broker IQ solution, the firm’s ASP-delivered financial services management […]

Helping to boost its recently launched Service Management Quality Initiative (SMQI), a campaign to create better standards in the delivery of IT services via the Internet, the MSP Association, today announced a new collaboration with the IT Service Management Forum (itSMF), a non-profit organization that helps set standards for best practices in IT service management. […]

Loudcloud, Inc. QUOTE NASDAQ:LDCL>, the Sunnyville, Calif-based Managed Service Provider (MSP) today announced that EPCjobs Inc., an international staffing agency focused on the engineering, procurement and construction industry, has selected Loudcloud’s suite of managed services to deploy, manage and monitor its Internet operations. With international customers such as Bechtel, EPCjobs has extensive experience in recruiting […]

J.D. Edwards & Co. , the Denver, Colo.-based collaborative technology solutions provider, today announced the general availability of the Demand Consensus module, a new capability for collaborative forecasting. The Web-based application is designed to brings, planners, sales, executives, operations, customers, and suppliers together in a collaborative conference room environment to help them get better forecasting […]

In a move that will add security to its technology solutions Forsythe Solutions Group Inc., the Skokie, Ill.-based provider of infrastructure services, today announced it has acquired the security integration and consulting services assets and contracts of Telenisus Corp., a Chicago-based firm offering business security on the Web. Financial terms were not disclosed, but in […]

Adding to its growing customer based in the pharmaceutical and healthcare industry Centra Software, Inc. , the Lexington, Mass.-based provider of eLearning and collaboration software, today announced a partnership with ePharmaLearning (ePL), to provide customized solutions to pharmaceutical and healthcare professionals. The alliance will combine CentraOne, Centra’s thin-client Web Collaboration platform, with ClinicalCollaborator, one of […]

Agiliti, a Minneapolis-based technology services firm delivering internet-based infrastructure and application services, today announced its continued growth in 2001 and the promotion of Steve Giese to President and CEO. Agiliti reported a 53 percent increase in 2001 compared to fiscal year 2000, while revenue per customer increased by 46 percent during the same period. The […]

The Management Service Provider (MSP) Association, the international consortium of companies collaborating to define, shape and promote the emerging MSP market, today announced it has launched a new program designed to create standards of excellence in the delivery of IT services via the Internet. According to Linda Shannon-Hills, chair of the MSP Association and Worldwide […]

Kicking off Lotusphere 2002, IBM’s annual Lotusphere developer’s conference taking place in Orlando, Fla., Al Zollar, General Manager, Lotus Software, IBM Software Group, today announced the firm’s plans to further embrace the call for open standards through adapting its e-mail, messaging and collaboration technology to conform to Java 2 Enterprise Edition (J2EE), Sun Microsystems’ Java […]

Salesforce.com, a provider of customer relationship management (CRM) software, today announced that online solution has been deployed by Identix Inc. , an international biometrics firm providing fingerprint biometric authentication, security, and identification solutions. Identix is using salesforce.com to help manage the increasing interest in its security products, by lowering cycle times on sales reporting. The […]

BT Ignite Content Hosting a division of the broadband business of British Telecom (BT) Group, yesterday announced a three-tiered suite of customer service initiatives to enhance its service level agreements (SLAs). The new suite incorporates Platinum, Gold and Bronze Service Management which BT Ignite says will provide customers with greater levels of personal service and […]

SAP AG today announced plans to combine two of its subsidiaries, SAP Markets, Inc., and SAP Portals, Inc., into one subsidiary that will offer integration technologies and applications designed for heterogeneous system environments through the use of open standards. SAP intends to deliver the combined company’s solutions to customers as part of mySAP technology and […]