Beth Cox

cPulse LLC, a GartnerGroup Inc. company, expanded its product line by delivering cP Lite, described as a “build-it-yourself customer satisfaction monitor that is driven by actual research intelligence.” cP Lite, which takes a client’s input and, based on research, creates a list of attributes for the company to use, will complement the company’s original interview […]

Private equity firm Francisco Partners acquired Sterling Commerce’s Managed Systems Division, formerly known as XcelleNet. MSD will operate as an independent, privately-held company based in Atlanta and will again be called XcelleNet Inc. Financial specifics of the deal were not disclosed. MSD’s current management team, headed by Joan Herbig as chief executive officer, will remain […]

Cenetec in Boca Raton this week launched the first in a series of e-technology “accelerators, fast-track incubators planned around the state of Florida. Founded by Internet Web hosting pioneer Scott Adams and Bill Hager, an executive in database and information companies, Cenetec already has raised $5 million in its first round of financing and said […]

Sales Tax Clearinghouse launched a new Web site that offers a variety of sales tax compliance services for e-commerce companies, from determining and calculating rates to licensing, filing and remitting. The company said the services are designed to meet the requirement proposed by the National Governor’s Association for “zero burden” to merchants. Sales Tax Clearinghouse […]

Ed-X.Com, an e-commerce marketplace and Web community for “distance learning,” said it will establish a European sales and marketing office in the Netherlands in the third quarter of 2000. The move will further expand Ed-X.Com’s relationships with learning content providers and educational vendors based in the European Union. Ed-X.Com currently maintains offices in Texas and […]

Can going online be a hazard to a retailer’s financial health? Quite possibly, at least according to a recent industry study that found that encouraging customers to go online leads to a decline in customer loyalty, referrals to friends and over the long term, a decline in profits. “Taking relationships online requires more than technical […]

Web healthcare company drkoop.com Inc. signed a $30 million alliance and placement deal with SelfCare.com, a health and wellness e-commerce site for women and their families. The alliance will make available SelfCare’s products to drkoop.com visitors. SelfCare.com will be the premier e-commerce company featured throughout the drkoop.com Network, including its more than 300 healthcare system […]

In a move to expand its affiliate marketing reach with larger sites and reduce customer acquisition costs, bookseller Barnes & Noble.com signed reciprocal marketing pacts with seven name-brand e-commerce companies. The company’s new partners are 1-800-FLOWERS.com (FLWS), Expedia.com (EXPE), jcrew.com, L.L. Bean, PETsMART.com Inc. (PETM), PlanetRx.com (PLRX) and VitaminShoppe.com Inc. (VSHP) Extensive online and off-line […]

Affinia upgraded its flagship Affinity Storefront service, adding an improved compensation model, easy generation of performance-enhancing contextual Commerce Links, and a storefront directory designed to boost traffic to sites using the service. “To enhance the Affinia service, we first identified the secrets of the most successful affiliates, then turned them into easy-to-use features,” said Kris […]

Secure Internet payment services provider Trivnet Inc. signed a partnership agreement with Reciprocal, a global digital rights management (DRM) services leader, to offer its WiSP Internet payment option to merchants and ISPs. Reciprocal will integrate WiSP payments into its DRM services. WiSP is a secure Internet payment service that allows buyers to instantly purchase goods […]

KnightRidder.com signed a deal to integrate BuyerWeb’s patent-pending private-label “request-for-proposal” technology into its RealCities network of regional hubs. BuyerWeb said its application is designed to help alleviate the frustration many consumers encounter when looking for harder-to-find goods and services. A potential buyer simply specifies the item or service he or she wants by filling out […]

Art, antiques and collectibles e-commerce and auction services site icollector signed a deal making it the sole online auctions partner on the Arts & Style section of CNN.com for the next two years. Sponsorship elements include a storefront on the section home page, an integrated search engine across icollector’s site and a sponsorship entitlement on […]