For enterprises that outsource their web site and application hosting to the cloud or a content delivery network (CDN), performance is often one of the key drivers for why they moved in the first place. Both Cloud and CDN providers offer the promise of better performance with guaranteed uptimes and Service Level Agreements (SLAs).
Yesterday for both Akamai and Amazon, uptime was an issue as both services experienced outages.
An Akamai spokesperson confirmed to InternetNews.com that they did have an outage incident on Monday August 9th that started at approximately 3:30 p.m. ET. The outage lasted for 30 minutes.
“A configuration change to our DNS infrastructure intended to remove some machines from service created an inconsistency between the IPv4 and IPv6 configurations for our DNS servers,” Akamai’s spokesperson said. “This otherwise routine change caused some DNS servers to restart repeatedly.”
