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It seems major IT vendors have a cloud strategy for just about everything these days. Should unified communications be any different?
IBM is trying to find out. For more than a decade, Big Blue has offered consulting services through its Integrated Communications Services division. Now, IBM is expanding to offer strategy and assessment services for cloud-based unified communications as a service, or UCaaS, if you prefer. VoIP Planet takes a look.
There is a lot of hype around the cloud, but is the cloud the right place to deploy unified communications (UC)? That’s the question that IBM aims to answer with its new strategy and assessment services for unified communications as a service (UCaaS).
IBM has been providing consulting and implementation capabilities as part of its Integrated Communications Services (ICS) unit for over a decade. The emergence of the cloud as a new model for technology deployment adds new choices and complexity for enterprise decision makers to make the right choice.