Elizabeth Clampet

3Com Corporation announced today a suite of consulting services aimed at offering customers support and expertise on networking solutions. 3Com’s Strategic Network Solutions comprises four separate technical services that include customized support and are designed to complement 3Com’s existing customer support offerings. The first of the solutions, Network Performance Check, offers on-site analyses of network […]

Demon Internet Services, Europe’s largest independent ISP, announced a strategic partnership with Network Appliance, the US-based manufacturer of dedicated data-access appliances. Demon is currently spending in excess of $1 million to become the world’s largest installation of Network Appliance’s (NetApp) NetCache products. Cliff Stanford, managing director of Demon Internet, said: “NetApp appliances’ unprecedented price/performance, reliability […]

A group of anti-spam activists backed down from a threat to disrupt business at Netcom On-Line Communication Services Inc., after the company took steps to cut the number of marketing messages being posted through its system. The group had threatened to delete or cancel all messages originating from Netcom bound for Usenet, starting today, according […]

Netcom On-Line Communication Services announced today it has joined with Netscape Communications Corporation to offer customers enhanced e-mail services based on Netscape SuiteSpot Hosting Edition. Netcom reports it will use SuiteSpot Hosting Edition server software to build a scaleable messaging solution to deliver advanced message functionality and become a virtual mail system provider. Under today’s […]

Earlier this month, more than 3,000 Internet subscribers were stranded when Toronto-based ISP OCTonline closed shop without notice. Toronto’s largest independent ISP, Internet Direct, was flooded with calls from confused and angry Internet users. Internet Direct responded by purchasing the equipment and user list from the receiver, and has offered to cushion the blow by […]

NETCOM On-Line Communication Services reported today new products and lower pricing for its Virtual Web Hosting services targeting individual professionals and small- to medium-sized businesses. Added to the existing Web hosting service offerings are more disk storage space, CGI access, e-mail forwarding and autoresponse capability, FTP access, and statistical reports tracking business activity on the […]

Microsoft Corp. announced today it is conducting a series of Web content delivery tests with U.S. broadcasters and cable programmers using TV broadcasting technologies. The trial will test the broadcasting of data to Windows 98 broadcast-enabled PCs over the vertical blanking interval (VBI) portion of a television signal. The VBI delivery system will allow broadcasters […]

GTE Internetworking introduced this week an expanded version of its Site Patrol Internet security product that is compatible with any ISP network. Site Patrol 4 enables companies to acquire advanced network security in addition to that offered by their Internet Service Provider. The service monitors a customer’s network, providing alerts of potential problems and diagnostics […]

Sprint Corporation and EarthLink Network entered into an Internet access alliance that sees Sprint making a minority investment in EarthLink, and EarthLink obtaining Sprint’s Internet Passport customer base. Under the agreement, EarthLink will obtain approximately $24 million in cash and $100 million in convertible debt financing. The Pasadena-based ISP will also have access to Sprint’s […]

Concentric Network announced today it entered into an Internet Broadcasting alliance with ITV.Net and expanded its ConcentricHost line of access and hosting products. Concentric and ITV.Net will collaborate on the development of solutions for corporate and distance learning Internet broadcasting, the first of which will be customized for corporate training, distance learning, and education applications. […]

Qwest Communications Inc. announced today the commercial availability of its phone-to-phone Internet Telephony service called Q.talk. For 7.5 cents per minute, Qwest reports that customers will be able to place a long-distance, state-to-state call over an IP network by calling a local number that accesses the Qwest IP network. Once connected to the network, users […]

At Internet World Canada, Netcom Canada announced new service-level guarantees to its business customers, offering refunds and credits where Netcom services do not deliver total satisfaction. Netcom Canada guarantees a minimum of 99.5% availability for all business services. If customers’ service falls below that level, all they have to do is report the problem to […]