Kevin Newcomb

PeopleSoft (Nasdaq:PSFT) and eRoom Technology Inc. have teamed up to integrate PeopleSoft Enterprise Service Automation (ESA) with the eRoom Digital Workplace platform, creating a collaborative workplace for service organizations. PeopleSoft Enterprise Service Automation enables service process optimization from workforce planning, to service procurement, project execution and cost and revenue management. Service organizations, including professional services, […]

Worldwide enterprise ASP spending will top $13 billion in 2005, up from $693.5 million in 2000, according to Framingham, Mass.-based market intelligence and advisory firm IDC. IDC defines enterprise ASP services as those that consist of managed or extended services around enterprise resource management, industry-specific, customer relationship management and ecommerce applications. “Despite a lot of […]

Billing and customer lifecycle management ISV Inovaware Corp. has teamed up with Toshiba Engineering Corp., a consulting and systems integration arm of Toshiba Corp., in a deal which has Toshiba Engineering distributing and supporting Inovaware’s PRISM billing and customer care solution and its Resolve helpdesk. Inovaware and Toshiba Engineering will engage in joint sales, marketing […]

Web services vendor salesforce.com Monday (July 2) launched its Service Partner Program, which matches salesforce.com customers with consultants who provide business process reengineering, implementation services and ongoing support. Once salesforce.com added a CRM offering and began courting larger mid-market and enterprise customers, coming to the table with an implementation offering became essential, Carl Schachter, salesforce.com […]

Full-service provider Frontera Corp. today announced it has been selected to host and manage its suite of e-business software for the Web site of the Dallas Cowboys National Football League franchise. Frontera will install, host and configure BroadVision’s suite of applications, including the One-to-One Enterprise software and Retail Commerce suite, for the Dallas Cowboys’ online […]

Lawson Software expanded its vertical focus in Professional Services Automation (PSA) with an agreement to acquire Newton, Mass.-based PSA software vendor Account4 Inc. Terms of the deal were not disclosed. The company expects the transaction to close in July. “This acquisition supports Lawson’s strategy to acquire businesses with technologies and products that enhance and expand […]

PlateSpin Inc. Tuesday announced the pre-release version of PlateSpin Operations Center, its auto-provisioning software for the automated, centralized deployment and lifecycle management of server software and hardware. PlateSpin Operations Center software runs as a service overlay on any existing IP network infrastructure, enabling service providers and enterprises to have greater visibility and control of their […]

Small business ASP NetLedger Inc. struck a major deal with Oracle Corp. (NASDAQ:ORCL), with Oracle choosing NetLedger to power the new Oracle Small Business Suite. “We’re already seeing huge benefits in just the past few days,” NetLedger president and CEO Evan Goldberg told InternetNews. “Oracle has been massively promoting the idea that running a business […]

While most businesses worldwide know about the ASP model, few are using or plan to use the services of an ASP, according to initial initial results from a multi-phase ASP tracking survey commissioned by the ASP Industry Consortium. “As an industry and as a Consortium, we’ve been very successful with regard to creating global market […]

Global ASP Interliant Inc. (Nasdaq:INIT) today launched a Remote Managed Firewall Service (MFS), an addition to its INIT Security portfolio of managed security services. The INIT Remote MFS enables customers to outsource the design, implementation, monitoring, management and maintenance of their on-site firewall hardware and software to professionally certified Interliant security engineers. The service includes […]

Altaworks Corp. has developed a software solution to manage the key indicators of eBusiness infrastructure, including actual, live transaction response times, transaction volume, and Web, application and database server performance metrics. The company’s flagship product, Altaworks Panorama, delivers a horizontal view of transaction performance across the eBusiness infrastructure. Panorama focuses on the live transaction response […]

ASP Always-On Inc. has been chosen by troubled Online Business Center Office.com Inc. to provide subscription-based software and technology services to Office.com users. “Small businesses look to us for fast, practical and cost-effective IT solutions, and our relationship with Office.com extends our reach to millions of additional potential subscribers each month,” said Doron Gordon, co-founder […]