The promise of Unified Communications (UC) gear is just that, unifying communications from multiple mediums. In the modern wireless world, UC also needs to include mobile devices, which is what a new version of ShoreTel’s mobility platform is all about.
“It’s about having all of the desk phone and UC capabilities available on your mobile and being able to use VoIP as well as cellular at any time,” Pej Roshan, VP of Mobility for ShoreTel told InternetNews.com.
Roshan noted that the ShoreTel Mobility appliance is based on a hardened version of Linux as the base operating system. The mobility router appliance connects to a PBX, which doesn’t necessarily have to be a ShoreTel PBX.
Roshan said that the mobility router can connect with all of the leading PBX vendors including Cisco, Asterisk, Avaya, Mitel and Alcatel-Lucent among others. Getting the mobility router to integrate with all of the different PBX solutions required a lot of work from ShoreTel. Roshan noted that most PBX vendors use SIP however they all have their own proprietary approaches to SIP implementation.