At one of the busiest times of the year, the popular VoIP services provider Skype suffered a major outage, with customers around the world unable to connect from Dec. 22 through Christmas Eve. Now, Skype has gotten itself back online, and is attributing the outage to a supernode failure, rather than malicious activity on the part of hackers.
Now, the company is extending to users a free week of service and 30 minutes of SkypeOut time.
In the meantime, Skype has found itself the target of a patent-infringement lawsuit. VoIP Planet takes a look at the latest developments at the Internet phone giant.
It was the best of times, it was the worst of times for consumer VoIP services vendor Skype.
The Christmas holiday season is one of the busiest times of the year for Skype,
with tens of millions of users around the world relying on the service to talk to friends and family. Beginning on Dec. 22, Skype first reported that it was investigating user reports about disruptions to Skype services. The disruptions left millions of Skype users without access to VoIP audio or video calling. Full services, including group video calling, were not restored until Dec. 24, just in time for Christmas.